Website terms and privacy policy

Disclaimer

No advice

This website contains general medical information. All statements, opinions and documents contained in this website are for general information purposes only. The information is subject to change without prior notice. The medical information is not advice and should not be treated as such. Any reliance you place on the information is at your own risk. Before acting on the information, we recommend that you consider whether it is appropriate for your circumstances, carry out your own research and seek professional advice where necessary. This information is not intended to replace consultation with a qualified medical professional.

No warranties

The medical information on this website is provided without any representations or warranties, express or implied. Without limiting the above, we do not warrant or represent that the medical information on this website:

• will be constantly available, or available at all; or
• is true, accurate, complete, current or non-misleading.

Medical assistance

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition, you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information on this website. To the fullest extent permitted by law, as a user you release the owner of this website and their suppliers and subcontractors involved in online communication from any claim for injury, damage or loss resulting from your access to or reliance on this website. You acknowledge that all surgeries have risks, even when performed by a specialist surgeon. You acknowledge that complications can occur, and that a consultation with a qualified medical professional is required to understand all the risks and complications involved. You acknowledge that before proceeding with any treatment, you should seek a second opinion from an appropriately qualified health practitioner.

Interactive features

This website may include interactive features that allow users to communicate with us. You acknowledge that, because of the limited nature of communication through the website’s interactive features, any assistance you may receive using such features is likely to be incomplete and may even be misleading. Any assistance you may receive using any of the website’s interactive features does not constitute specific advice and accordingly should not be relied upon without further independent confirmation.

Availability of the website

We are not responsible for any delays or interruptions to the website. We will use commercially reasonable efforts to minimise delays and interruptions. We cannot warrant that the website will be available at all times or at any given time. We may at any time and without notice discontinue the website in whole or in part. We are not responsible for any loss, cost, damage or liability that may result from our discontinuance of the website.

Copyright

This website contains material which is owned by or licensed to us and is protected by Australian and international laws, including but not limited to trademarks, trade names, software, content, design, images, graphics, layout, appearance and look of the website. We own the copyright which subsists in all creative and literary works displayed on the website.

Privacy policy

By providing us with personal information, you indicate that you have had sufficient opportunity to access this policy and to contact us, and that you have read and accepted it. If you do not agree to this policy, please do not provide us with personal information. This policy forms part of the website terms set out above.

We may collect personal information from you in the course of our business, including if you input personal information on the website or otherwise provide personal information to us. This may include your name, address, phone number, email address, and other personal information.

We may conduct surveys or market research to seek your opinion and feedback. We will not ask you to provide personal information that may disclose your political, religious or philosophical beliefs or affiliations, health and sexuality, racial or ethnic origin, or criminal convictions.

We collect and use the information for purposes including internal record keeping; business development and marketing; identifying and understanding user needs; marketing communication from us; and to customise, improve and ensure the proper functioning of the website. Providing this information is optional. If you do not provide it, we may not be able to contact you with educational information or give you access to additional benefits.

We may share your personal information with third-party service providers who assist us in providing information, products or services to you. We would only do this if the third party has agreed to comply with the standards in this privacy policy. When you provide us with your personal information, you consent to the terms outlined in this privacy policy. You can choose not to subscribe or not to provide the personal information.

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us via our contact page.

You have the right to access and correct the personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Commonwealth). If you wish to access or modify any personal information that you have provided to us, please contact us via our contact page. An administrative fee may be payable. We will promptly correct any information found to be incorrect.

To unsubscribe from our email database, or opt out of any communications, please contact us via our contact page with “Unsubscribe” in the subject line.

This policy may be amended, including with changes, additions and deletions, from time to time at our sole discretion. Your continued use of the website following any amendments indicates that you accept the amendments. You should check this policy regularly, prior to providing personal information, to ensure you are aware of any changes.

We take reasonable steps to ensure that the personal information collected from you is accurate, up to date, complete and stored in a secure environment, accessed only by our authorised personnel. We note that no information transmitted over the internet can be guaranteed to be secure. We cannot therefore guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.

We may use cookies and other tracking information from your computer, which enables us to tell when you use the website and helps us customise your experience. You can alter the security settings on your web browser to disable cookies or to warn you when cookies are being used. This may, however, prevent you from using the full capabilities of the website.

This website may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this privacy policy.